The safety of your family and property is top priority following an emergency situation.
Contact Kleenheat on 13 21 80 for advice and assistance with gas cylinders on your property following an emergency. In order to keep the safety of yourself and others a priority it’s important to be aware of how Kleenheat will manage a recovery of gas cylinders following an emergency situation.
Our main goals are to: - protect the safety of our staff and customers
- protect the safety of emergency personnel and general public,
- minimise environmental impact and avoid further damage or incident escalation, and
- minimise the impact of the incident in a timely and appropriate manner.
When the post-emergency clean up commences, refer to safety advice, guidelines and instructions from the
Department of Fire and Emergency Services (DFES).
Gas cylinder recovery
Following an emergency situation, Kleenheat will work with Emergency Services to manage the assessment and recovery of cylinders that have been exposed to events where the structural integrity of the cylinder(s) may be compromised.
- This applies to 45kg gas cylinders, as well as Kwik-Gas leisure cylinders and bulk gas tanks.
- The removal or movement of gas cylinders will only be performed under safe and controlled conditions.
- Our trained recovery team will visually assess the structural integrity of the cylinder(s) before deciding on if they require cleaning or removing and replacing.
Watch our
gas cylinder safety in emergencies video, which demonstrates how to prepare for an emergency and how 45kg gas cylinders respond to increased temperatures, such as those experienced in bushfires.
Cyclones and Flooding
Depending on your location and whether your home has been subjected to flooding, your gas installation may not be safe to use.
Please inspect your cylinders and gas installation for damage prior to use. Gas cylinder connected to your home.
If you see signs of damage to the cylinders or gas pipework connected to the cylinder, for your safety, do not use your cylinders and have your gas installation checked by a licensed gasfitter. Damage to look for includes cylinders being dislodged by flooding and pulling on gas pipework.
Gas connections inside your kitchen or bathrooms.
For your safety if water has entered your home, have your gas installation checked by a licensed gasfitter. Water may have entered your gas installation pipework and will be dangerous if used.
Smell gas?
If you smell gas, turn your gas cylinders off immediately, and do not use your appliances. Report any smell of LPG immediately to emergency services and contact a licensed gasfitter to rectify any leaks. If your cylinder has been damaged please take them back to your local Kleenheat dealer.
Safety advice, alerts, updates and contacts
Here are key contact details to have on hand so you know how to approach or avoid potentially dangerous situations.
Contacts:
Visit:
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