As a WA Seniors Card member who is an existing Kleenheat customer, we are pleased to offer you 39% off natural gas usage charges for 12 months*. Simply call our customer service team on 13 21 80, and we’ll increase the discount on your account.

No – we’ll save you the hassle. As part of our normal process, Kleenheat lets your property’s existing provider know you’ve chosen better value energy with WA’s local supplier.

No. Switching to Kleenheat means no changes to your gas meter or any of the infrastructure delivering natural gas into your home. You don’t even have to notify your current provider – we take care of everything. It’s the same gas from the same pipes, just better value.

No difference whatsoever. In fact, it’s impossible for the quality to be different. We buy our gas from reputable WA suppliers who source it from WA gas fields. Because all gas co-mingles on its way down the Dampier to Bunbury Pipeline, WA natural gas customers (Kleenheat or otherwise) enjoy the same gas from the same pipes.

Monthly instalments reflect your home’s likely gas usage for the three months ahead. In most cases, we’ll base instalments on gas used at the same time the previous year.

If we don’t have gas usage history for your home, or if it’s a new house, we’ll base instalments on average Perth metro household usage for the upcoming period.

Once we receive your home’s quarterly gas meter readings from ATCO Gas – who maintains WA’s natural gas network – we use the information to balance your account across your next period of instalments.