Price Component	Prices from 1 November 2024 (incl GST)
Residential Customers:
Daily supply charge	$0.39 per day
Usage charge	$10.630 per cubic metre

Account Service Fee	Prices from 1 August 2016 (incl GST)
Cheque Payment Fees Kleenheat no longer charges a fee for costs incurred for processing and banking payments by cheque.	$0.00
Dishonour Fee Covers the costs incurred when a cheque or bank account direct debit is dishonoured	$10.00
Overdue Notice Fee Covers the cost of printing and posting overdue notices.	$8.34

Gas Service Fees

Gas Service Fees	Prices from 1 August 2016 (incl GST)
Special Meter Reading Recovers the fee charged by the meter reader to attend a property to carry out a special meter reading.	$18.00
Booked Meter Read Fee Recovers the fee charged by the meter reader to carry out a meter reading at a specified date and time, am or pm.	$18.00
Meter Retake and Test Fee Recovers the fee charged by the meter reader for removing a meter and testing it in a laboratory. This fee is refundable to the customer if the meter is found to be faulty	$105.00
Meter Removal Fee Recovers the fee charged by the network operator for the removal of a gas meter at the request of customer.	$105.00

Disconnection Fees

Disconnection Fees	Prices from 1 August 2016 (incl GST)
Standard Disconnection Recovers the fee charged by the gas fitter to attend a property to disconnect the gas supply by means of inserting a disc into the meter to obstruct the flow of gas.	$115.50
Standard Reconnection Recovers the fee charged by the gas fitter to attend a property to remove the disc from the meter to restore gas supply.	$115.50
Remove Regulator Recovers the fee charged by the gas fitter to attend a property to disconnect the gas supply by means of regulator removal.	$115.50
Reinstall Regulator Recovers the fee charged by the gas fitter to attend a property to reinstall the regulator and reconnect gas supply.	$115.50
Disconnect Service in Street Recovers the fee charged by the gas fitter when disconnection of supply can only be achieved by disconnecting the service pipe in the street.	$500.00
Reconnect Service in Street Recovers the fee charged by the gas fitter to attend a property to reconnect the gas supply, previously disconnected in the street.	$500.00

New Connection to the Network Fees

New Connection to the Network Fees	Prices from 1 August 2016 (incl GST)
New Connections where a gas meter is not at property	Fees will apply to connect the property to the gas service line for the first time.As customers’ individual circumstances will vary; a quotation will be provided to advise you of connection fees.